The safety and security of our groups is our number one priority.
We constantly monitor the Department of Foreign Affairs and Trade (DFAT) travel advisories and will take appropriate action in the event of changes to advisory levels. The Academy Travel policy is if DFAT changes their advisory to “Do not travel” to an entire region, we will cancel and refund all monies paid. If the advisory level for a particular destination is raised to “Do not travel” or “Reconsider your need to travel”, we will work with the school to develop an alternate itinerary to avoid these areas.
We have an office in Rome (Academy Europe) that provides 24/7 on the ground support for our tours in Europe. This means we are able to make any necessary changes to school programs at very short notice. Our team at Academy Europe speak all major European languages allowing them to organise itinerary changes quickly and competently.
In other destinations (USA, Asia, etc) we work with ground operators who we are in direct contact with and can assist with any changes.
Academy Travel is a fully licensed travel agent, which means we are able to change flights and other bookings if required.
Academy Travel registers all participants with DFAT.
We also have a comprehensive risk management plan that covers all potential scenarios that is provided to the school. This allows for all parties (school, teachers, tour manager, etc) to have guidelines on how to manage any potential situation that may occur.
What our teachers are saying
"Great stuff yet again. Excellent customer care from the company from the outset. The tour itself was so effortless for me - everything served to us on a silver platter, from site entry to metro tickets. Convenient, extremely informative, very reasonably priced."
"I have been expressing my delight in the tour to anyone who will stop and listen to me. It was a wonderful experience, and without doubt one of the very best groups I have had the joy of travelling with."
"I can’t recommend these professional development tours enough to other teachers. My teaching and passion for my subject are so enriched and enlivened by experiences such as the fab Greece tour – many, many thanks again!"
"Thank you for a wonderful experience! This tour is definitely one of the best trips I've ever had! I learned so much and had a fabulous time."
"This was a wonderful professional development experience which exceeded my expectations. All of the guides were knowledgeable, interesting and, in their own way, dynamic. I am so glad that I did it and would recommend it to anyone."
“This was the best professional development I have encountered.”
“I felt privileged to be in the company of such personable, passionate, well educated and lovely individuals. Down to earth, easy to interact with, honest, committed to their disciplines and open in sharing their knowledge and experience.”
“What a pleasure and a privilege having this access and insight – thank you so much. This wonderful experience has enriched and enlightened as well as delighted and will stay with me forever, in terms of both personal and professional development."
“Many thanks for providing the most comprehensive, detailed and current program of lectures. Their generosity with their expertise was greatly appreciated.”
“A wonderful tour in every aspect – with the attention to customer needs and providing a brilliant educational and cultural experience that I have come to know as the hallmark of Academy Travel.”
“Academy provided us with access to some amazing individuals and should be congratulated for the work this must have taken.”
“Very professional and helpful staff. A great way to see such wonderful, relevant places with like-minded professionals.”